Offer customers a percentage or fixed-dollar discount at your bakery. Baker-funded discounts reduce your earnings.
Steps
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Open My Storefront → Coupons (opens in a new tab) and select Create Coupon.
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Enter a code using 3–30 letters, numbers, or dashes, then choose the discount and any item, usage, or expiration limits.
Want a less guessable code? Try an uncommon word or a few extra letters or numbers. Anyone with the code can use it within the limits you set.
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Save and copy the code shown after creation, then share it and its terms with customers. Previously shared codes with a suffix still work; always share the full saved code.
Things to know
Check the saved terms before advertising the code. If a code is already reserved, choose a different one—even inactive or deleted coupons can reserve a code. When redeeming a coupon, customers must meet its item, expiration, usage, and order requirements. At least $5 must remain after the coupon discount.
For private offers, a less obvious code may reduce guessing but does not restrict who can use it. Do not share a reusable promotion as if it were restricted to a particular customer.
Select Edit to change a coupon’s terms, including switching between a fixed-dollar and percentage discount. Review the discount value before saving; the updated terms apply to future purchases. Past uses still count toward the coupon’s limits. Changing the code means the old code stops working.
The “used” count reflects recorded coupon redemptions, including orders still marked Pending. The baker does not need to complete the order for its coupon use to count.
Need help?
If the available controls or results differ, stop and check your saved settings. Contact support (opens in a new tab) with the relevant order or shop reference so the team can investigate. Never send passwords or verification codes.
Open coupons (opens in a new tab)
Mobile 1.2 navigation
Buyers enter coupon codes in step 2, Payment, on web and mobile, including custom quote checkout. Applying or removing a coupon refreshes the authoritative payment total. Listing-specific codes do not apply to custom quotes. Baker coupon creation is available under the Profile marketing coupon shortcut using the green + button.
On iOS, you can limit a new coupon to one active listing, set total and per-customer redemption limits, and choose an expiration date.