Understand your fees, earnings, and available balance helps you manage this part of your bakery from your Homebaked account. Use the steps below, then check the customer view where relevant.
Steps
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Open Dashboard (opens in a new tab) and compare your earnings history with the order details.
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Check pending earnings separately from Available Balance (opens in a new tab).
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Review discounts and pending payout requests when reconciling totals.
Things to know
The processing fee is 2.9% plus $0.30 on the applicable earnings base. A $50 order with no delivery or discounts earns $48.25. Earnings have a 24-hour hold after completion; baker-funded discounts reduce your earnings.
Need help?
If the available controls or results differ, stop and check your saved settings. Contact support (opens in a new tab) with the relevant order or shop reference so the team can investigate. Never send passwords or verification codes.
Open Homebaked (opens in a new tab)
Mobile app details
In the mobile app, scroll toward the bottom of My Payouts → Earnings Ledger to load older entries. The available balance and 24-hour hold total cover your full ledger. Pending cash-out requests are reserved from the available amount. If a page fails to load, your existing entries remain visible; tap Load more earnings to retry.